New Vision Reseller Guide

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Editing Plans and Prices

 

Related Docs:  

Understanding plans Creating New Plans Billing Principles Configuring Your Plan Settings Understanding Compatible Plan Groups

Plan configuration and prices are changed with plan edit wizards. To run a plan edit wizard, click Plans in the Info menu. In the list of plans that appears, click the name of the plan you would like to edit.

For most plans, Edit Wizards guide you through the following steps:

  • step 1:
    • include or exclude particular resources;
    • make them active by default;
    • configure settings such as duration of trial period, credit limit, money-back period, define default type of IP, etc.
  • step 2:
    • change setup and monthly prices for the resources included in the plan for the default billing period (1 month), define the amount of free resources etc.
  • step 3 and the subsequent:
    • change setup and recurrent prices for the resources included in the plan for the actual billing periods, define the amount of free resources etc. The number of subsequent steps depends on the actual billing periods for this plan.

Step 1

Select which resources will be included in the plan:

- Include: check the box to have the resource created for every user subscribing for the plan. If you leave this box unchecked, users of this plan will be unable to take advantage of this resource.
- Activate: check the box to have the resource up and running for every user immediately after signup. If you leave this box unchecked, the resource will be down by default, but users will be able to activate it when necessary and be charged for it only at the moment of activation.

IMPORTANT:
1. In the Domain types section, Service Domain should be included only for system plan. For user-level plans, leave the Include box unchecked.
2. If you exclude any resources that are already in use by some users, they'll remain functional but become inaccessible from the system control panel interface.
3. Some of the plan's resources are integral to the system and can not be excluded from the plan, even though they are not laid out in the Plan Edit Wizards.

For more information on plan resources, please refer to Creating New Plans.

Step 2 (prices)

Set the default billing period prices for the resources you included in the plan on the first step.
*Notice: starting with version 2.08 validation for prices doesn't distinguish between commas "," and points ".". You should keep it in mind when setting prices under a custom local encoding. In different encodings commas (points) can be used before the fractions (£2.95) or before a number of hundreds (€.1,320).

PRICES:

    • Setup Fee: the single-time amount payable at the moment when a unit of a specific resource is purchased. For some resources setup fee is also charged when the quota is changed (please refer to How Are My Customers Billed?)
      *Setup Fee changes apply only to new users signing up under the edited plan.
    • Monthly (i.e. recurrent fee): the amount payable
      - at the beginning of each billing period for the resource purchased;
      - when the suspended account is resumed;
      - when a user changes the plan or switches to another billing period which in its turn opens a new billing period.
      *Monthly Fee changes apply only to new users signing up under the edited plan.
    • Extra (i.e. usage): payment for every resource unit used over the set quota
      - at the end of the billing period;
      - when the account is suspended;
      - when a user changes the plan or switches to another billing period and the current billing period is closed.
      *Extra changes apply both to existing and new users.
    • Free: the number of resource units users will initially get for free.
      NOTICE: Some resources don't offer free units as they can't be calculated.
      *Free changes apply both to existing and new users.

The following example illustrates how it works:


Initially user signing up for the edited plan gets free 2Gb of summary traffic. If it is insufficient for his needs he can purchase extra traffic at a price $3 for each additional GB. If this amount is exceeded he will be charged $5 for each GB run over the quota which is made of 2 free GB plus what he's bought additionally.

Examples of how price changes affect charges:

Setting

Resource

Summary Traffic

Free 2GB
Monthly (recurrent) $3 for 1GB
Extra (usage) $5 for 1GB
Billing period 2 months

Initially, a user got 2GB of free traffic for month.
That was insufficient, so he bought additional 2GB for month.
He was immediately charged $6 (2GBx$3) recurrent fee for the first month.
Total traffic quota became 4GB for month (2GB free + 2 GB additionally bought).

Over the month 6 GB of total traffic were generated.
It exceeded the total traffic quota by 2 GB.
At the end of the month he was charged $10 ($5 for 1 GB) of usage fee.
The traffic was reset to 0.

At the beginning of the billing period's second month the user was charged $6 recurrent fee (for additional 2 GB bought)

Somewhere in the middle of the billing period's second month you changed the prices:

Increasing prices

Decreasing prices

Free 2GB -> 5GB Free: 2GB -> 1GB
Monthly (recurrent) $3 -> $4 Monthly (recurrent) $3 -> $1

Extra (usage)

$3 -> $6

Extra (usage)

$3 -> $2

Over the second month there again 6 GB total traffic were generated.
This time the total traffic limit was exceeded by 2 GB, one of which now was treated as free.
The user was charged $6 usage fee for only 1 GB overlimit.
Recurrent fee wasn't recalculated. And the user wasn't charged additional recurrent fee.
At the beginning of the next billing period the user won't be charged recurrent fee, because his additional 2 GB of traffic were overridden by new 5 GB of free traffic quota.
Each GB above this limit generated over the month will be charged $6 usage fee.

Over the second month there again 6GB of total traffic were generated.
This time the total traffic limit was decreased by 1 GB, and user limit changed from 4 GB to 3 GB (1 GB free + 2 additional GB bought).
The user was charged $6 usage fee (2$ for each of 3 GB overlimit).
Recurrent fee wasn't recalculated and $6 recurrent fee wasn't returned to the user.
At the beginning of the next billing period the user will be charged $2 recurrent fee for his additional 2 GB of traffic.
Each generated GB above 3Gb limit over the month will be charged $2 usage fee.

Step 3 (and the subsequent)

Set the prices for the actual payment interval(s) specified at the top of the form for the resources included on the first step. The prices must be entered for the whole billing period. For example, if you are setting prices for a 6 month billing period, you should enter the amount you would like to charge for all 6 months.

See how to add different actual billing periods.


Related Docs:  

Understanding plans Creating New Plans Billing Principles Configuring Your Plan Settings Understanding Compatible Plan Groups



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