New Vision Reseller Guide

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Billing Principles

 

New Vision has a fully automatic billing system. It allows you to set prices for every resource in each specific plan, automatically charges users every time they sign up or buy new resources, monitors the usage of resource units, calculates and charges the cost of the resources used, etc. Since the billing system is rather intricate at first sight, take your time and study this documentation to apprehend distinctly how it works. Billing Principles covers the following issues:

What do I resell? What do I charge and what am I charged for?

Reselling with New Vision doesn't accord one-to-one with the general concept of reselling.

You don't buy anything and then try to sell it out. What you do is allocate web, mail, database and other resources in packages.
You don't pay your parent host for the resources that you arrange in plans until a new user registers with the system.
A user signs up for the plan and gets the account. When he enables the services available under that plan, actual resources are created and the system charges him the fees that you set up in the plan. As soon as the actual resource unit is created, you are also charged by your parent host. The difference between the resource price set by your parent host (wholesale price) and the price you set (retail price) goes to your pocket. This way you don't run a risk of loosing your money in case you, say, didn't get enough users to cover your expenditures. You don't experience any expenditures until your end customers pay you.

Wholesale Prices vs Retail Prices

Before creating and configuring plans, you should become familiar with the prices you will be charged for the resources purchased and used by your customers. Log into your reseller account. Go to Billing -> Reseller Price:

This will bring up a chart with the wholesale fees you will be charged for each of the resource created and used under your end customers' accounts:

table 1

  • Free Units: the amount of resource your parent host provides you for free. In other words you can distribute them between your end-customers and not be charged.

    E.g.: with 5 free actual accounts you can create one account to host your own site, so called system account, and not pay for it. Distribute the rest 4 accounts among your end-customers, either for free or as payable resource. In the later case all the money you charge your end customers for account creation will make up your net profit, as you are not supposed to pay you parent host anything for them. When you run out of the resources allocated as free, you will have to pay your parent host the fee he set for each new account created by your end-customers.

  • Setup Fee: amount of money you are charged single-time by your parent host for creation of each payable resource unit under your end customer accounts.

  • Recurrent Fee: amount of money you are regularly charged by your parent host as monthly payment for maintenance of each payable resource unit created under your end-customer account.

  • Usage Fee: not valid yet, reserved for future implementation.

  • Refund Percentage: percentage of the recurrent fee to be returned to you in case your end customer decides to quit hosting and get his money back. This sum is adjusted to the time left to the end of the end-customer's billing period and is calculated according to the formula below:

    money your parent host returns you = setup fee x days left to the end of the billing period x refund percentage / billing period duration in days / 100%.

    E.g.: if your customer quits hosting on the 15th day from the beginning of his 30 days billing period, with $7 setup fee and 50% refund, parent host will return you $1,75 (=$7x15x50/30/100).

Example below shows how this works:

You created custom hosting plan "Bronze" and set such prices for the resources included:
* see more about setting prices for resources in Plans

table 2
Prices you set for plan Bronze (retail prices)
  free setup monthly usage (extra)
Account 0 $20 $8 N/A
Domain 0 $2 $11 N/A
Webalizer 0 $0 $4 N/A
Summary Traffic 1 GB N/A $3 $5

A user comes to your site and signs up for this plan. As soon as he is through with signup procedure with his domain transferred:

You charge your customer (see table 2) You are charged by your parent host (see table 1)

setup for account creation -

$20 setup for creation of your customer account - $5
recurrent for account maintenance - $8 recurrent fee for maintenance of his account - $7
setup for domain transference - $2 setup for domain transference - $2
recurrent for domain maintenance - $11 recurrent for domain maintenance - $10
setup for creating webalizer- $0 setup for creating webalizer resource - $3
recurrent for using webalizer - $4 recurrent for using webalizer - $1
Then the user buys additional 2 GB of traffic because he doesn't want to pay you for overlimiting $5 for each GB run up on his site.

recurrent for traffic enlargement

$6
A

if you haven't distributed and run out of 10 GB free traffic you were restricted to by your parent host

$0
B
if you have distributed and run out of 10 GB free traffic you were restricted to by your parent host $2
Total=
$51
Total=
$28 (A) or $30 (B)

Use the following formula to calculate how much you finally net:

Net money you make = money you charge your customers– money you pay to your parent host.

$51 – $28 = $23
(for A case)
or
$51 – $30 = $21 (for B case)

Bills

To learn how much you were accrued and charged, go to Billing -> Online Invoice or Online Sum Invoice. The latter allows you to view bills for all your billing profiles, in case you use different credit cards or billing info for your checks on the contrary to online invoice which shows bills only for the billing profile you currently use:

This will bring you to the invoice page listing all your bills:

In the upper section you can choose which billing profile's bills you would like to view. Read more about multiple billing profiles.
On the Invoice page you can learn you current billing period start and end dates, what your credit limit and current balance are:

  • Credit: all fees are accrued until their cumulative amount reaches or exceeds the credit limit. Then, this total amount is charged.
  • Balance: shows how much money you have on your balance. A negative balance shows how much you owe to parent host. This is usually appropriate if you pay by check and for credit cards failed to be charged.
  • Billing period: determines when fees are charged off you. The time count begins when the account gets registered.

    A new billing period starts:
    • on activating paid account (accounts can be created but not activated as in case of account moderation)
    • on switching from trial to paid account
    • on resuming suspended account
    • on switching to another plan
    • on switching to another billing period

    A billing period is closed:
    • on quitting hosting
    • on suspending account
    • on switching to another plan
    • on switching to another billing period

The lower sections of both Invoice and Sum Invoice pages list your bills which represent your billing period charges. The Amount entries next to the bill show how much you were actually charged each billing period.
Click the bill's link to see what charges and accruals make it:

  • Date: the time when the amount was accrued or charged.
  • Description: invoice type (accruals and charges). Charges are always displayed as yellow entries. The entries marked as [account] regard reseller's account, while those with the Invoice icon correspond to charges broken by end customers.
  • Amount: accrual or charge amount.
  • Subtotal: amount of money accrued for the billing period without taxes included.
  • Taxes: amount of money accrued as tax for subtotal.
  • Total: amount of money accrued on the whole during this bill's billing period.

*NOTE: if the accumulated accruals don't reach the credit limit, set for your resale's plan they are not charged and are carried over to the next billing period thereafter to the next bill along with the tax.

To see what makes your 'end customers' charges or accruals, click the invoice icon in the description entry. This will bring you to the page similar to the one below:

  • Reseller Amount: the money that you charge or accrued your end users as the fee defined in the Description column.
  • Description: what you charged your users for.
  • Amount: the money that you were charged or accrued by your parent host.
  • Start/End: the dates when end customers' billing periods started and end.

* Click the underlined column headers to sort the entries.
* Under the chart you can find navigation links.

Multiple Billing Profiles

To pay for services, you must have at least one valid billing profile which determines the type of payment, by check or by credit card. A billing profile includes billing info for checks or credit card info.

You can have multiple billing profiles, but only one can be active at a time. Also, one billing profile can be used for several accounts. This means you can pay with one card or receive bills at one address for all your accounts. Settings are configured individually for each billing profile.

Once a billing profile is created, it cannot be modified: the you have to create a new profile. Neither can a billing profile be deleted.



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